Shipping Information

Hyakki currently ships orders within the United States only.

Shipping Rates

Shipping costs vary depending on your delivery address, the products in your order, and the available carrier rates.

Available shipping methods and their respective prices will be shown during checkout once you have entered your shipping address.

Depending on the order and destination, shipping options may include:

  • Economy
  • Standard
  • Express

Delivery estimates shown at checkout apply after your order has been produced and prepared for shipment.

Order Fulfillment

Many Hyakki products are made to order through our fulfillment partners.

Production typically takes 3–7 business days before an order is shipped. Once your order has left the fulfillment facility, delivery within the United States will usually take an additional 3–5 business days, depending on the shipping method and destination.

Please note that these are estimates and may vary during busy periods, holidays, or due to carrier delays.

Packaging

Orders are securely packaged according to the type and size of the products being shipped. Depending on your order, items may arrive in parcels, protective mailers, or sturdy postal tubes.

Where Will My Order Ship From?

We work with print-on-demand fulfillment partners with multiple production facilities.

Your order will generally be produced and shipped from the facility best suited to fulfill it efficiently. Because of this, items within the same order may occasionally arrive in separate shipments.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation containing a tracking link when tracking is available.

If you have questions about your tracking information or shipment, please contact us.

My Order Hasn’t Arrived

If your estimated delivery date has passed, we recommend checking the following before contacting us:

  • Confirm that the delivery address in your order confirmation is correct.
  • Check the tracking information for any delivery updates.
  • Check with your local carrier or post office.
  • Check around your property or with neighbors in case the package was left nearby.

If you still cannot locate your order, please contact us with your order number and we will look into it.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your purchase.

If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered production or been shipped.

Additional shipping costs may apply if an order needs to be replaced because an incorrect address was provided.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging where relevant. This will help us review the problem and arrange an appropriate resolution as quickly as possible.